How long do returns take to process?

Please allow up to 14 days for your online order return to be processed once this has been received by our warehouse. Refunds will appear in your bank account within 3 – 5 working days after processing or 1 working day for PayPal orders.

If you require any assistance please contact Customer Service.

Can I refund/exchange my online order in store?

We are unable to refund online orders in store at this time but you can drop off your return in store to be sent to us for processing. Please be sure to bring along your packing slip enclosed in your package or have your confirmation email handy.

We do not offer exchanges or return items bought online or process any online related transactions directly in the stores.

How long do I have to return my order?

We will only accept items that are unused and returned within 28 days of receipt. Please visit our Shipping and Returns page for more information.